As the world moves towards globalization, businesses and companies span across many different countries. As such, companies and their employees have to work with people of different cultures and backgrounds. In such a cosmopolitan setting, good intercultural and interpersonal skill is a vital skill.
Locally, foreign talents have become an important part of our economy and foreign co-workers are a common phenomenon. Even educational institutes play host to students from around the globe of which NUS has exemplified.
As mentioned, due to the influx of foreign talents in our society, intercultural communication is of vital importance. However, the definition of intercultural interaction is not limited to those who hail from different countries and backgrounds but include people who live in different environments. For example, working in marketing requires preparations to be completed early as many of their projects are sequences of interrelated events that require good ground work early on. However, engineers may face a situation where projects often have last minute request or alterations that result in last minute work. When these two cultures meet or collaborate, good intercultural communication is essential to avoid conflicts and aid in the completion of mutual goals.
While working on the 2nd CG1108 lab with 2 other students, I found that interpersonal skills as well as intercultural communications were applicable even in the most mundane situations. Tasked to build a line tracking robot with a LEGO Mindstorm kit, the 3 of us quickly divided the workload so as to maximise efficiency.
However halfway through, we were informed that the instructional manual was incomplete and that we had to follow another set that was made available. This occurred yet another time and since we had progress pretty far in the first, each setback was had major consequences. The result of these inconveniences was that we lack both the time and parts to complete the required robot.
It is interesting to note here that there were 2 different opinions on how to proceed. One, that we restart the build, using the manual that was provided or two, improvise to obtain the desired result.
While I must admit, there was a little tension as time was running short, no one in the group reacted negatively by raising their voice or insisting on which method to employ. The pros and cons of the two methods were analyzed and discussed, we then decided no improvisation. With a little bit of improvisation and a lot of luck, we were able to finish the build and complete the task.
Through this experience, I learned that both intercultural and interpersonal skills are applicable at all levels of society. And while I have yet to work with truly different cultures, I believe the skills taught in this course will aid me in connecting with people of various cultures.
Be Veg . Go Green . Save the Planet .
For more information regarding climate change please visit: